{"id":9486,"date":"2020-05-14T06:26:33","date_gmt":"2020-05-14T06:26:33","guid":{"rendered":"https:\/\/eu.syspro.com\/blog\/re-skilling-the-workforce-after-covid-before-covid\/"},"modified":"2021-03-04T14:51:00","modified_gmt":"2021-03-04T14:51:00","slug":"re-skilling-the-workforce-after-covid-before-covid","status":"publish","type":"post","link":"https:\/\/eu.syspro.com\/blog\/erp-education\/re-skilling-the-workforce-after-covid-before-covid\/","title":{"rendered":"Re-skilling the Workforce – After Covid\/Before Covid"},"content":{"rendered":"Reading Time: <\/span> 4<\/span> minutes<\/span><\/span>

We all know that the world is going through a major change that will lead to us running our lives differently than we did BC (Before COVID)<\/strong>. What some businesses are beginning to realize though is that their workforce will need to learn new skills AC\/DC (After COVID\/During COVID).<\/p>\n

<\/p>\n

There\u2019s an old joke:\u00a0<\/strong><\/p>\n

A CFO says to the CEO, \u201cWe are investing a lot in training our staff. What if they leave?\u201d<\/p>\n

To which the CEO replies, \u201cWhat if we don\u2019t invest and they stay?\u201d<\/p>\n

For several years, organizations like the World Economic Forum, Gartner Research, and others, have been urging manufacturers to start on a transformation journey to embrace the new opportunities of the Fourth Industrial\u00a0Revolution\u00a0(4IR)\u00a0and digitization.<\/a><\/strong> Some companies have made the decision to embark on that journey, and one of the things they have found is that you can\u2019t transform your business if you don\u2019t give your staff the chance to reskill and re-educate themselves to understand what the \u2018new business\u2019\u00a0needs,\u00a0how it will be different, and how their own work will change.<\/p>\n

The\u00a0Covid-19 pandemic\u00a0is going to affect\u00a0how we operate and work so much that businesses\u00a0which\u00a0don\u2019t\u00a0consider\u00a0reskilling and re-educating\u00a0their workforce\u00a0will lose their market position and maybe worse, their most valuable staff.<\/p>\n

Why reskill<\/strong><\/h2>\n

Companies that are now re-strategizing to help them position themselves for an AC\/DC life are also learning that the new technologies of 4IR and\u00a0digitization\u00a0require them to change their internal skilling and education programs, according to\u00a0the World Economic Forum<\/strong><\/a>. Companies may also want to offer re-skilling to their staff as a substitute for lay-offs, which is perceived as one of the dangers of digitization.<\/p>\n

In a report on the future of work, McKinsey has forecast that by 2030 over 30% of the working population will need to change occupations or upgrade their skills. Businesses are already\u00a0finding\u00a0that they cannot hire all the new skills<\/strong> <\/a>they need. Re-skilling should be seen as an investment to develop an organization\u2019s internal talent so that the business can undergo the transformation required to compete. Internal talent development also gives a faster ROI than taking the time and effort to hire from outside. By putting off re-skilling now, businesses risk not being able to cope in the AC\/DC world.<\/p>\n

How to reskill<\/strong><\/h2>\n

By now it\u2019s obvious that we won\u2019t return to the world of work we knew BC. Working from home if possible is going to be a standard for many months to come. Therefore, organizations will need to look at learning options that are not\u00a0location dependent. The old approach of classes and in-person teaching will be replaced by learning offerings that are delivered via the cloud.\u00a0That being the case, a greater emphasis on self-study will be required, so employers will need to give staff time for learning.\u00a0In a World Economic Forum study<\/a><\/strong> it was reported that while 78% of employees wanted to learn new skills, 38% did not have enough time to do so<\/p>\n

Consultants and analysts alike have stressed that re-skilling for a new digital future must involve re-education programs at every level of the organization. This, in turn, will require a different and greater level of support for staff<\/a> <\/strong>as the nature of work evolves and people need assistance in adjusting.<\/p>\n

The McKinsey report on the future of work suggests a three-phase approach to re-skilling.<\/strong><\/h3>\n
    \n
  1. Identify\u00a0the\u00a0skills gaps\u00a0between the current status and what will be needed in the new digital future.<\/li>\n
  2. Look at how work\u00a0will need\u00a0to change\u00a0for the digital future.<\/li>\n
  3. Plan how to implement training at scale, focusing not just on the training itself but on how internal policies and practices will have to be changed.<\/li>\n<\/ol>\n

    Organizations\u00a0will not just be digitizing their operations but their learning as well.<\/strong><\/h3>\n\n\n\n\n\n\n\n\n\n\n\n
    Learning elements<\/strong><\/td>\nBefore (non-digitized)<\/strong><\/td>\nAfter (digitized)<\/strong><\/td>\n<\/tr>\n
    Direct by<\/td>\nEducator<\/td>\nStudent, peers<\/td>\n<\/tr>\n
    Learning approach<\/td>\nPassive, planned<\/td>\nActive, on-demand<\/td>\n<\/tr>\n
    Teacher<\/td>\nLecturer<\/td>\nCoach + community<\/td>\n<\/tr>\n
    Learning pace<\/td>\nFixed to class<\/td>\nOpen, adaptive<\/td>\n<\/tr>\n
    Unit of control<\/td>\nCourse<\/td>\nConcept, skill<\/td>\n<\/tr>\n
    Progress tracking<\/td>\nTesting<\/td>\nApplied usage, peer evaluation<\/td>\n<\/tr>\n
    Location<\/td>\nClassroom<\/td>\nAnywhere<\/td>\n<\/tr>\n
    Role of technology<\/td>\nContent delivery, testing<\/td>\nVirtual, co-created, participative learning environment<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Source:<\/em> Digital transformation of learning<\/a><\/strong><\/p>\n

    What to look for<\/strong><\/h2>\n

    If you are looking for\u00a0new staff to help you with your ERP system, be prepared to wait \u2013 it takes 50% longer to fill\u00a0a technical\u00a0position than other roles [https:\/\/www.zdnet.com\/article\/us-companies-facing-a-huge-tech-talent-deficit-in-2020\/<\/a>]. Instead, consider staff currently working with your ERP system who have the potential to learn new technical skills.<\/p>\n

    The solution\u00a0to re-skill\u00a0your\u00a0staff\u00a0will need to have online access to a\u00a0comprehensive library of documents and videos, courses and\u00a0certifications via\u00a0a\u00a0desktop or mobile device.\u00a0It should not be a one-size-fits-all solution\u00a0because\u00a0people learn\u00a0according to what\u00a0they need for a role,\u00a0at\u00a0their own pace, and\u00a0in their own way,\u00a0so the\u00a0training offering will need to provide a range of\u00a0tailored educational material, programs and formats to suit every learning style and preference.<\/p>\n

    An ERP skills\u00a0system should\u00a0encompass\u00a0several goals<\/h3>\n\n\n\n\n\n\n\n\n\n\n
    For learners<\/strong><\/td>\nFor managers and companies<\/strong><\/td>\n<\/tr>\n
    Become well-versed in the ERP and use it to its full potential.<\/td>\nAccess to a fully functional bespoke learning
    \nmanagement system with the facility to administer, measure and monitor the progress of each user<\/td>\n<\/tr>\n
    Stay up-to-date and informed about manufacturing, distribution and 4IR<\/td>\n<\/tr>\n
    Monitor own progress<\/td>\nProvide operational improvements and cost savings through valuable insights into how educational and organizational objectives are being met<\/td>\n<\/tr>\n
    Compete with one another on the leaderboard<\/td>\n<\/tr>\n
    Become part of a community for learning and
    \nSharing to obtain a certification<\/td>\n<\/tr>\n
    Allow third-party partners to learn about new features and functions to better support customers<\/td>\nEducate, inform and train users who can therefore improve the efficiency and productivity of your organization<\/td>\n<\/tr>\n
    Enable end users to learn how to use the ERP to perform day-to-day activities efficiently and productively<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

     <\/p>\n

    Modern online training applications include a number of features to help learners.<\/h3>\n
      \n
    • Knowledge checks to assess understanding of the content.<\/li>\n
    • Material that\u00a0helps staff prepare\u00a0for\u00a0exams.<\/li>\n
    • Learners can work through and complete courses anytime, anywhere.<\/li>\n
    • Learners\u00a0can return to the place within a course from where they left off.<\/li>\n
    • Awarding\u00a0credits\u00a0and badges\u00a0for completing\u00a0courses and\u00a0programs.<\/li>\n<\/ul>\n

      Every CEO knows that the best way for their business to succeed is to have energized workers.<\/strong> Businesses have spent the last decade or so focusing on improving the customer experience, now is the time to add the employee experience in the same way.\u00a0By investing in\u00a0re-skilling, a company can transform its staff\u00a0from passive observers of disruption to active leaders of positive change.<\/p>\n

      \n","protected":false},"excerpt":{"rendered":"

      We all know that the world is going through a major change that will lead to us running our lives differently than we did BC (Before COVID). What some businesses are beginning to realize though is that their workforce will need to learn new skills AC\/DC (After COVID\/During COVID).<\/p>\n","protected":false},"author":152,"featured_media":7855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[131],"tags":[276,25,275],"class_list":["post-9486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erp-education","tag-erp-and-technology","tag-technology-or-enterprise-technology","tag-training-and-certification"],"acf":[],"yoast_head":"\nRe-skilling the Workforce After Covid, Before Covid<\/title>\n<meta name=\"description\" content=\"Re-skilling should be seen as an investment to develop an organization\u2019s internal talent so that 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Being responsible for getting the latest product information out to the territory offices means that she is constantly learning about the latest and greatest SYSPRO has to offer.","sameAs":["https:\/\/www.linkedin.com\/in\/tiffany-gierke-429a5a27\/"],"url":"https:\/\/eu.syspro.com\/blog\/author\/tiffany\/"}]}},"metadata":{"_yoast_wpseo_focuskw":["Re-skilly the workforce - after covid before covid"],"_yoast_wpseo_focuskw_text_input":[""],"_yoast_wpseo_title":["Re-skilling the Workforce After Covid, Before Covid"],"_yoast_wpseo_metadesc":["Re-skilling should be seen as an investment to develop an organization\u2019s internal talent so that the business can undergo the transformation to compete."],"_yoast_wpseo_content_score":["60"],"_yoast_wpseo_primary_category":["48"],"_yoast_wpseo_linkdex":["61"],"_yoast_wpseo_metakeywords":[""],"_yoast_wpseo_is_cornerstone":[""],"_wp_page_template":["default"],"_thumbnail_id":["7855"],"_elementor_page_assets":["a:0:{}"]},"_links":{"self":[{"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/posts\/9486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/users\/152"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/comments?post=9486"}],"version-history":[{"count":0,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/posts\/9486\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/media\/7855"}],"wp:attachment":[{"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/media?parent=9486"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/categories?post=9486"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eu.syspro.com\/blog\/wp-json\/wp\/v2\/tags?post=9486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}