Why Independent Software Vendors are a Valuable Part of Your ERP System
The software industry loves TLAs (three-letter acronyms) so we are liable to talk about certain partners as ISV’s (independent software ...
Category:
Services and Support for ERP
Customer Queries Hit an All-time High during Covid-19
When lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated ...
The True Story of Customer Satisfaction in Africa
After 4 days of meetings with customers in Kenya, I have realized that over-delivery is the way to go here ...
Putting Service Delivery First … the USA Way
I often ask myself if just-competitive mediocrity has become the service benchmark in the eyes of our customers. I have ...
Why Education is Crucial to Digital Business Transformation
How can businesses thrive during the Fourth Industrial Revolution which is bringing with it digital business transformation? The short answer ...
4 Global eLearning Trends for 2018
I remember the days when having the latest fashion was high on my personal agenda, but at the wise old ...
Four Steps to Building a Learning Culture
Johannesburg is a wonderfully culturally diverse city. A married couple, who are close friends of mine, come from different cultures ...
Get Ready for More Changes in ERP Education
Get Ready for More Changes in ERP Education As we roll over into a new year, I am reminded of ...
Simplifying Your ERP Educational Success
I have often stated that if someone says “I know everything there is to know about our ERP system” they’re ...
