Customer Queries Hit an All-time High during Covid-19
When lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated …
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SYSPRO User Tips
SYSPRO and Manufacturing Operations Management (MES)
No one ever said that managing your manufacturing operation was easy, in fact it can be one of the most …
The Future of SYSPRO
It was Benjamin Franklin who so eloquently termed the maxim “If you fail to plan, you plan to fail.” As …
The Cloud Vs On Premise Paradigm
Nowadays there is no shortage of articles that promote Cloud ERP systems and pontificate the impending demise of on premise …
What is Digital Transformation?
Everywhere you look technologists and software experts are banging on about Digital Transformation, the Internet of Things and Cloud this, …
The Skinny on Scalability
Scalability is a bit of a buzz word these days. Some experts struggle to find a consistent definition, but it …
The Bleeding Edge of Technology Part 2
In Part 1, I discussed Moore’s law and the benefits of keeping up with technology in the fast paced evolution …
8 Steps to ERP Support Request Success
I’m sometimes envious of Dr. John Dee, the 16th-century mathematician, astronomer, geographer and trusted adviser to Queen Elizabeth I. Despite …
ERP Support that Counts – Part 2
In my last blog I mentioned my home make-over and my feelings about it that range from jubilant to wretched, …
