ERP can be an incredibly significant solution for business; if implemented correctly it can create a more efficient and productive manufacturing or distribution organization. However, the best ERP systems in the world will not make any difference to your rate of collaboration or increase productivity if your employees are reluctant to adopt the new software.
Research indicates that approximately 30 percent of applications go completely unused, and a further eight percent are used less than once a month. To get the most out of your ERP solution, you need to enable your employees with the software tools that can be personalized to their specific requirements.
To perform at their best, your employees need to be able to immediately access the information that is relevant to them, while suppressing irrelevant data. The more relevant the solution is to their specific roles and tasks the more likely they will not only use it but exploit it to its full potential.
The ability to personalize your employee’s workspace is also integral in gaining their acceptance of the emerging technologies that will give your organization the competitive edge. Personalization facilitates rapid adoption and acceptance of the technologies that drive change.
Here are six ways to achieve personalization in your workspace:
1 – Offer role-based workspaces
That provide employees with the complete tools and information needed to perform their role efficiently by displaying the most relevant information to that employee’s touch points
2 – Deploy an adaptable web interface
That can adapt as requirements evolve, giving employees to view required information without needing further development
3 – Design individualized and pre-defined KPIs
Which are personalized and automatically promoted to your employees to take immediate action
4 – Create personal chat spaces
That promotes instant communication and allows employees to surface real-time information and trends that they have chosen to ‘follow’
5 – Leverage intuitive search
To empower your employees with recommended actions, using Artificial Intelligence and Machine Learning to improve decision making and productivity
6 – Introduce Webviews
To provide simplified, easy-to-read screens of a single view of records, in a customizable dashboard of targeted actions.
It’s increasingly clear that offering a personalized user experience from your ERP software is no longer optional; it’s critical to the success of your business.