Author

Mark Wilson

Mark Wilson

Mark Wilson is the CEO: EMEA&I. He defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognizing and understanding a customer’s specific business needs. He believes in doing this through nurturing long-term sustainable business relationships – ultimately bringing value to the business by allowing it to be more strategic.

Posts by Mark Wilson

ERP and TechnologyERP and Technology

Tech trends transforming ERP in 2022

The tech innovations you can expect in 2022 will be a natural progression of digital transformation – the very processes …

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Digital Business and ERPERP and Digitization

Looking back at 2021: Lessons for manufacturers and distributors

2021 has been a year of transition. The evolving crisis and measures taken worldwide to contain the spread of the …

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ERP for ManufacturingERP and Lean Manufacturing

Allowing medical manufacturers to take care of people by taking care of the process

At first glance the world of medical device manufacturing may not seem much different from any other type of manufacturing: …

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ERP and TechnologyTechnology (or Enterprise Technology)

Disruption as Usual: Building Business Resilience in Uncertain Times

We’ve now hit the ground of 2021 running, and to take the analogy further, if businesses are like athletes, they’ve …

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Digital Business and ERPBusiness software

The Role of Digital in Accelerating Economic Diversification

There is no industry in the world that has been unaffected by the COVID-19 pandemic. However, for some organizations that …

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Driving Deep Customer Value in a Time of COVID-19
ERP and TechnologyBusiness software

Driving Deep Customer Value in a Time of COVID-19

In the midst of global uncertainty, customers are seeking a greater degree of reassurance. The emergence of Covid-19 has compacted …

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ERP ImplementationBusiness software

Adopting Technology and Upskilling Employees is Vital during COVID-19

No crisis is an isolated, neatly contained incident, and the COVID-19 outbreak is exceptional by any standards. In order to …

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How_Traceability_can_Improve_Customer_Satisfaction
Supply Chain Management and ERPERP and Technology

How Traceability can Improve Customer Satisfaction

Recalls are expensive and often extremely damaging to not only the brands involved but the producers and manufacturers. Customer satisfaction …

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Improving Customer Experience in the Age of Automation_in_Manufacturing_Africa
ERP and TechnologyBusiness software

Improving Customer Experience in the Age of Automation

While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in …

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