Sometimes awkward elevator silence can be filled with meaningful dialogue.
The other day I was making my way up to a meeting when the gentleman sharing the elevator asked me what I do. Never one to miss an opportunity, I replied: “I’m with SYSPRO – we simplify your success and deliver your brand.”
Who can resist such intrigue?
In my previous blog on Architecting your business I discussed the broader benefits that can be gained from applying an architectural approach to your business, the information, the processes and technology.
But the benefits will not be realized if your architecture does not take into account the people in your business, as well as the workflows.
Architecting for people.
If you haven’t heard about Uber, I am going to make the assumption that you have been living under a rock, or less dramatically, live and work on the outskirts of the city. So, for those of you who might fall under these two categories, Uber provides an app that allows you to find a taxi nearest you, request a driver, enter the address and you and the driver can see the route, cost and ETA. The app displays the driver’s name, a picture of the driver and provides his car details. Up front, you know what you’re getting into.
In Part I of this blog series, we looked at ERP ROI; the difficulties in quantifying the returns and the mismatch in value positioning by ERP vendors. In this part II we will look at the determinants of value and how companies should look at their selection basis for ERP systems.
A recent stroll down memory lane reminded me of my first job on a support desk, and it struck me just how much more sophisticated systems have become. I found myself pondering how difficult it must be working on a support desk nowadays and also just how important a good support desk is to someone trying to implement and run a system.
Return on investment (ROI) is often cited in relationship to ERP but not so often achieved. It doesn’t matter whether you are selecting a new ERP system, are part way through an ERP implementation or living with ERP – reviewing ROI is the best way to ensure ERP adds value to your business.
