Making Governance and Compliance Part of the Manufacturing Process

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Reading Time: 3 minutes

The week of 17-23 November was Fraud Awareness Week (www.fraudweek.com), and this makes it an appropriate time to highlight key issues around manufacturing governance and compliance.

There was a time not long ago that the manufacturing staff who had the most concerns about governance and compliance were those working in finance. Not anymore. Whether you are on the factory floor or the executive floor, governance, and compliance is either an issue that does directly impact you or you should be aware of it.

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3 Ways Personalized ERP Will Boost Your Business in 2020

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We are on the verge of a new and exciting decade, and the pace of innovation is already at an all-time high.  For manufacturers and distributors, this means that their ERP software must rise to the occasion, move with the pace of innovation, and support their customers throughout this journey by providing flexible features and easy-to-use functionalities. ERP plays a pivotal role in transformation, but organizations will only see full value when every user is gaining maximum insight from the system.

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How ERP Takes the Customer Experience to the Next Level

How_CX_in_ERP_Improves_Customers_Loyality
Reading Time: 3 minutes

A couple of decades ago, the expression ‘customer experience journey’ was virtually non-existent.  Although businesses had placed the customer at the center of their operations, many customer touchpoints remained an open secret. In fact, it was not until the 1990s, or the internet-driven ‘decade of discovery’, that businesses had a more honest view of what their customers were thinking and feeling along the end-to-end customer journey.

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WiFi Turns 20, Connecting to ERP Has Never Been Easier

wifi_and_erp_connectivity
Reading Time: 2 minutes

Pop the bubbly and cut the cake, because of 2019 marks 20 years since the invention of WiFi connectivity. Life certainly has changed in the last two decades and today the global value of the market has reached more than $2 trillion.  Added to this milestone, the race to 5G could offer an opportunity for businesses to run several high speed and ubiquitous connections simultaneously.

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How Traceability and Quality Control Helps to Manage Recalls and Returns

How Traceability and Quality Control Helps to Manage Recalls and Returns
Reading Time: 4 minutes

What do exploding phones, automobile exhaust emission problems, and food and drug contamination have in common? They embroiled the companies that made and distributed them in a complex and costly product recall process.

The impact of recalls

Product recalls are one of the biggest risks that manufacturers and distributors have to face. According to the insurance industry the average cost of product recall claims is over US $1 million. In two of the most impacted sectors – automotive and food and beverage – that cost rises to nearly $10 million. Those costs don’t even take into account the reputational damage that companies face.

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How Wayfair Impacts Canadian Businesses Selling into the United States

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The retail world was rocked last year when the Supreme Court of the United States authorized states to tax remote sales in South Dakota v. Wayfair, Inc. (June 21, 2018). There have been significant changes in state sales tax collection requirements since the decision, and many impact Canadian businesses that sell into the United States.

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The 3 Key Areas of ROI for Manufacturing ERP

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Manufacturers and major enterprises always look to the returns they can make from implementing new tools, especially far-reaching solutions like ERPs. With the critical role that ROI plays in both ERP selection and implementation, we’re taking a look at three core areas where an ERP can improve operational efficiencies and manage costs.

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How to Use ERP to Converge IT Systems and Operational Technology

Using ERP to Converge IT Systems and Operational Technology
Reading Time: 3 minutes

Traditionally, manufacturing companies maintained a clear line between their IT systems and operational technology (OT) – that is, the tools and machinery that produced or processed what they were selling. Thanks to rapid advances in connectivity and the advent of the Internet of Things, that’s all changing.

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